Krobr Docs
Help at every step
Clear, step-by-step guides for everything you do in Krobr. Ask a question or browse a topic.
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Your workspace & stores
Create and launch your first restaurant or shop
Follow the store-creation wizard from category choice to a working storefront, understanding what must be completed now and what can be added in Partner later.
Orders & reservations
Find, accept, prepare, and complete orders in Partner
Use the live order queue, inspect a customer's full order, and follow the correct next actions for delivery, pickup, dine-in, bank payment, or reservation.
Billing & reports
Compare packages and request a package change
Understand your current package, compare live prices/limits, and request an upgrade or cycle change through the support partner rather than assuming a request activates it instantly.
Getting started
Find the right Krobr app and screen
Understand the difference between your workspace, Krobr Partner, a customer storefront, and the focused Orders and Stock apps, so you start each task in the right place.
Getting started
Create an account, verify your email, and sign in
Create your Krobr account using an email and password, confirm the email code, and sign in on the app you want to use.
Getting started
Recover a forgotten password
Request a password-reset link, set a new password, and return to your account without creating another account.
Getting started
Update your profile, password, and account preferences
Keep your personal profile and account preferences accurate, change your password while signed in, and distinguish account details from a store's public information.
Your workspace & stores
Set your business name and owner contact details
Save the business account's name, contact email, phone, and WhatsApp number so Krobr and your support partner can reach the owner.
Your workspace & stores
Create and launch your first restaurant or shop
Follow the store-creation wizard from category choice to a working storefront, understanding what must be completed now and what can be added in Partner later.
Design your storefront
Choose a theme and understand its available features
Compare restaurant or shop themes, preview a design, and understand why a section or customer feature can differ between themes.
Your workspace & stores
Publish, take offline, and reopen your store
Control whether new customers can use your storefront, distinguish saving from publishing, and resolve the requirements that can prevent a store from going live.
Your workspace & stores
Clone, archive, restore, or permanently delete a store
Make an independent draft copy of a store, temporarily archive a store you no longer use, restore it, or understand permanent deletion before confirming it.
Your workspace & stores
Create, download, and print a store QR code
Share your storefront through a printed QR design, choose its appearance and format, and distinguish store codes from order codes and app-install codes.
Design your storefront
Edit your storefront and save changes safely
Use the Visual Editor's section list, controls, and live preview, then save the design without losing edits or confusing Save with Publish.
Design your storefront
Set your brand, logo, covers, and image crop
Give the storefront its name and colors, upload a logo and cover photographs, and choose a crop that looks good on phones and computers.
Design your storefront
Edit page sections, buttons, contact details, and maps
Configure the storefront's hero, story, featured products, gallery, visit information, contact form, reviews, call to action, footer, and button wording where your theme supports them.
Products & stock
Add and reorder product and variant photo galleries
Upload a product's photographs, choose the first/main photo, reorder or remove images, and give a shop variant its own gallery when supported.
Restaurant menu
Add, edit, and organize your restaurant menu
Build a restaurant menu with categories and items, set readable descriptions and prices, and understand the difference between hiding, making unavailable, and deleting an item.
Restaurant menu
Set restaurant sizes, variants, extras, and shared option groups
Give customers size or variant choices and extras, set required/minimum/maximum selections, and safely manage groups reused by more than one item.
Products & stock
Organize shop products, categories, subcategories, and collections
Create retail products with a clear category home, optional subcategories, and collections such as New arrivals or Summer sale without duplicating products.
Products & stock
Set shop variants, SKU prices, stock, and weights
Create size/color combinations, set each SKU's price and stock, apply bulk edits carefully, and understand when a product or one variant becomes sold out.
Products & stock
Understand template catalog copies and import limits
Understand how a selected template becomes your own editable catalog, what a cloned store copies, and which bulk-import options are actually available today.
Run your store
Mark items unavailable, snooze them, and use bulk availability
Temporarily stop customers ordering an item or option, restore it, and apply availability changes to a category without deleting your catalog.
Run your store
Set opening hours, pauses, busy mode, and closures
Control when your store takes orders, pause service without losing orders, add special closures, and understand how the store timezone affects every schedule.
Run your store
Schedule breakfast, lunch, and dinner items with dayparts
Offer selected restaurant items during specific weekday/time windows while keeping the store's overall opening hours as a separate schedule.
Run your store
Change store currency and understand marketplace settings
Change the store's order currency where permitted and understand the marketplace preference, while keeping account billing currency and future marketplace availability separate.
Checkout & pricing
Choose checkout methods and required customer fields
Offer the right delivery, bank-payment, pickup, dine-in, or reservation methods and decide which customer details each method shows and requires.
Checkout & pricing
Set delivery cities, areas, fees, and weight-based shipping
Limit delivery to the places you serve, set a flat or weight-based fee, and configure a free-delivery threshold without changing pickup or dine-in behavior.
Checkout & pricing
Set bank-payment details and upload or verify payment proof
Configure complete bank instructions as an owner, understand the customer's manual-payment steps after placing an order, and verify the receipt as staff.
Checkout & pricing
Add charges, discounts, voucher codes, and quantity tiers
Set tax/service/packaging charges and store promotions, understand their calculation basis, and test voucher or quantity offers before customers use them.
Orders & reservations
Find, accept, prepare, and complete orders in Partner
Use the live order queue, inspect a customer's full order, and follow the correct next actions for delivery, pickup, dine-in, bank payment, or reservation.
Orders & reservations
Scan a customer's order QR and find the right order
Use Partner's camera scanner to open an order, understand the customer-camera fallback, and safely handle a denied camera or another store's code.
Orders & reservations
Create counter orders and resolve offline unsynced orders
Enter an order taken at a counter or over the phone, review required choices and payment state, and distinguish an offline held order from a successfully placed server order.
Orders & reservations
Request, approve, and manage table reservations
Choose a bookable restaurant date/time as a customer, understand that a request needs approval, and find or close out reservations as staff.
Orders & reservations
Cancel an order or respond to a correction request
Understand which order changes are still allowed, confirm a cancellation deliberately, and correct an order through its existing private status link rather than creating duplicates.
Shopping & order tracking
Browse, choose options, and place a customer order
Find items in a restaurant/shop storefront, choose the right variants and extras, review the cart, and submit a checkout with the required details.
Shopping & order tracking
Track an order, keep its private link, and use My Submissions
Follow your order's live state, save the private tracking link, show its QR at the store, and find or claim orders through My Submissions when available.
Shopping & order tracking
Use saved items, recently viewed products, and theme controls
Keep product shortcuts on your device, revisit products, and understand how a shop theme's navigation and light/dark controls work without confusing them with an order.
Shopping & order tracking
Leave reviews, reply to them, and read contact messages
Leave an order-based review after successful fulfillment, understand the review edit window, and use Partner's separate Reviews and Messages areas as an operator.
Billing & reports
Compare packages and request a package change
Understand your current package, compare live prices/limits, and request an upgrade or cycle change through the support partner rather than assuming a request activates it instantly.
Billing & reports
Top up your balance and read billing history and invoices
Follow the real payment instructions, use your account reference, confirm a recorded top-up, and understand the separate balances and billing-history entries.
Billing & reports
Change billing currency without converting your balances
Choose the currency Krobr uses for package charges, understand the separate currency balances, and distinguish billing currency from each store's product currency.
Billing & reports
Manage auto-renew, grace periods, usage limits, and ended packages
Understand renewal dates and balances, switch auto-renew deliberately, respond to a past-due notice, and recover when a package or submission allowance affects new orders.
Billing & reports
Export orders, catalogs, and reports as CSV or PDF
Download permitted store data in the offered CSV/PDF format, choose the correct filters/columns where entitled, and understand export allowances and file-download differences.
Billing & reports
Read store reports, sales periods, and usage counters
Read store performance for the intended date range, understand completed-order revenue and store-local dates, and distinguish sales reports from account usage meters.
Team & web addresses
Invite a teammate and control access
Give each person the store access they need and remove it when their work ends.
Team & web addresses
Choose your Krobr web address
Understand the automatic store address and choose an eligible custom Krobr address once.
Team & web addresses
Connect a purchased domain
Connect a domain you own, verify DNS and ownership, and request optional paid setup help.
Support partners
Request help from your support partner
Send a tracked request for a package change, balance help, store setup or another question.
Apps, alerts & files
Install Krobr apps on a phone or computer
Add Workspace, Partner, a store's Orders or Stock app, or the customer storefront to your device.
Apps, alerts & files
Manage notifications and device alerts
Find account and customer updates in the workspace, store updates in Partner, and link apps to avoid duplicate device alerts.
Apps, alerts & files
Upload, view and keep your files
Upload supported photos or receipts, open authorized attachments and save files before their removal date.
About Krobr
Explore pricing, themes and Krobr programs
Use Krobr's public website to compare packages, preview themes, join a waitlist or submit an inquiry.
Design your storefront
Basket theme: controls and differences
Use Basket with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Bauhaus theme: controls and differences
Use Bauhaus with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Classic theme: controls and differences
Use Classic with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Ledger theme: controls and differences
Use Ledger with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Mosaic theme: controls and differences
Use Mosaic with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Pulse theme: controls and differences
Use Pulse with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Volt theme: controls and differences
Use Volt with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Bauhaus Restaurant theme: controls and differences
Use Bauhaus Restaurant with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Brew theme: controls and differences
Use Brew with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Carte theme: controls and differences
Use Carte with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Classic Restaurant theme: controls and differences
Use Classic Restaurant with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Kapow theme: controls and differences
Use Kapow with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Kiosk theme: controls and differences
Use Kiosk with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Pizzeria Bold theme: controls and differences
Use Pizzeria Bold with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Place theme: controls and differences
Use Place with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Rider theme: controls and differences
Use Rider with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Design your storefront
Swiss Canteen theme: controls and differences
Use Swiss Canteen with the sections and controls this theme currently supports. This reference lists visible controls so you can find the right guide and avoid looking for a section this design does not provide.
Shopping & order tracking
Report a problem with a store
Tell Krobr about a store problem through the storefront's report form.
Getting started
Find answers in Docs
Search Krobr's guides, switch between English and Roman Urdu, and open the exact steps for your task.
Design your storefront
Use the AI image prompt helper
Copy a theme-matched image prompt, create a picture in your chosen image generator and bring the finished file back into Krobr.
Checkout & pricing
Understand prices and the final order total
Find the current pricing controls in Partner and check how item choices, charges, delivery and promotions produce the final total.
Getting started
Change Krobr app language
Choose English or Roman Urdu for your personal Krobr screens. This changes your account's app preference, not the language or content of a store your customers visit.
Team & web addresses
Control your support partner’s Experience access
Choose Off, View or Manage for each Experience section, keep orders view-only, and decide whether your support partner may create stores for your account.